With the maturity of Internet Protocol voice communications and the increasing availability and ubiquity of high-speed Internet, more and more companies are turning away from traditional landline phones and turning to VoIP. The company not only markets products or services, but also markets itself. Regardless of size or type, each business should have the tools and solutions they need to demonstrate in a professional manner while maximizing their productivity and staying in touch with customers and colleagues.
While some small businesses may think that smartphones can be successfully completed for work purposes, even the smallest companies can benefit from a central business phone system because it provides a unified look for customers, employees and partners. .
Are potential pitfalls worthy of potential monetary gains? I will introduce you to the basics, discuss the advantages and disadvantages, and look at three different levels of commercial VoIP services.
While it may be intuitive, the mobile phone plan is not set up to provide the same business functionality provided by a specially designed business phone system. For example, a mobile phone cannot provide a virtual receptionist to answer a call, and can quickly and easily connect a customer with the right company contact or provide important business information such as hours and directions.
Usually, if you are looking for a hosting service, things are very simple. Many top VoIP providers handle all the heavy offsite calls for your phone and software clients without much hassle, especially if you use Plug and Play certified phones. Except for mobile phones, most do not require additional on-site hardware; at most, you may need to find a small piece of hardware somewhere on site.
In contrast, maintaining a self-hosted live VoIP system requires more work. You need an IP-based dedicated branch switch - a VoIP-friendly version of the PBX phone system used by many offices - to route your calls to the appropriate phones on the network, as well as devices called PSTN gateways. The PSTN gateway sets up between the IP-PBX software and the analog signal of the public switched telephone network, converting the call to digital signals and converting from digital signals as needed.
Regardless of which option you choose, you can usually handle the basic settings of your phone line or extension over the phone, and adjusting more advanced options requires an in-depth look at your provider's online account interface.
What do you need to implement VoIP?
Depending on the size of your company and the infrastructure you already have, the wave of VoIP may make your company almost nothing, or it may require a lot of upfront costs.
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Even home broadband connections can handle multiple VoIP calls simultaneously, but you also need to ensure that available bandwidth is available for other applications. VoIP requires a broadband connection - the more users you need at the same time. If you work alone in your home office, or if you have only a few employees, you don't have to worry; for example, on my setup, RunCentral's Conection Capacity utility shows that my 15-mbps home Comcast connection can handle 11 calls simultaneously. Even though I have Netflix, Spotify and instant messaging client time running on the network at the same time.
Make sure your internal network [including routers and switches] can also handle the load. Most providers recommend using routers with configurable quality of service settings and assigning VoIP high traffic priority to maximize quality.
If your Internet service provider has a bandwidth cap, you should also consider this. Most VoIP service providers use high-quality G.711 codecs for VoIP communications, consuming 64 kb of data per second. In fact, even a lot of people should be able to chat on VoIP without worrying about bandwidth caps, but you want to keep an eye on your data usage to avoid exceeding this limit.
If you want to make a VoIP call, you will need a SIP-enabled phone, such as Snom 300. Finally, even if you subscribe to a cloud-based hosted VoIP service, you need to make sure your phone can communicate via VoIP. Most VoIP systems use Session Initiation Protocol technology to assign a specific address to each phone or VoIP software client; this is how the IP-PBX routes calls to specific lines. Therefore, you need a SIP-enabled phone to make VoIP calls. [Some VoIP systems use H.323 technology instead of SIP, but this is rare.] If you want to keep old analog touch-tone phones or fax machines, you can plug them into an analog phone adapter [ATA]. Many advanced features provided by SIP-based VoIP phones.
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Orignal From: Commercial VoIP Solutions - Can VoIP save your business budget?
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