Managing security personnel can be very challenging. Whether it is fair or unfair, they sometimes have low salaries or are not properly respected, which can create conflict and resentment. No one likes to be disciplined, and security officials are no exception. When a person is forced to discriminate against a guard's misconduct or misconduct, it is always good to follow the advice below:
1] Get their story first. It is very likely that there is actually an error. They must explain the facts straightforwardly before taking any form of diplomatic action. In other words, when officials share their views on what happened, you may change your perception of their wrongdoing.
2] There are always witnesses. This is very important, especially if the guards take inappropriate actions or actions. First of all, you don't know how the officials will react. If things get out of hand, it's a good thing to have a spare person who can recite what happened. In addition, if an official denies that a conversation has occurred or recorded that it occurs in a different way, you have a verifiable witness who can prove how your conversation happened.
3] Always write down what happened. Restate the event or "bad behavior" #39; as accurate as possible. Ask the official to sign any diplomatic measures you may take. If the official refuses to sign, put it in your notes, or, if you prefer, even in the form of a guard. The style and content of these forms vary. The form itself should express the word "warning". Just somewhere.
4] Make sure that the actions you take on the police officer are fair, not excessive. An article called "Safe Los Angeles" can be found online and details the correct punishment because it is a normal offset.
5] Make sure there is a release order. For those who don't know what a postal order is, they are rules that exist in any particular account for officials to follow. They are related so that the guards know their expectations. Each rule or regulation must be signed by every official in the account.
The above is just a short list of how to taxi officials. Always keep in mind that their work is not easy. Try and be compassionate, remember to listen to their views on the story first. The official may end up admitting wrongdoing and is actually more willing to accept criticism.
Orignal From: How to train security personnel
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